At Adrian Devices, we aim to provide fast and reliable shipping to customers around the globe. Please review the details of our shipping costs, delivery times, and handling procedures below.
1. Shipping Destinations
Adrian Devices offers worldwide shipping, ensuring our products are accessible to customers in various regions. We are committed to expanding our reach and delivering to diverse geographic locations.
2. Shipping Costs
Shipping costs are calculated at checkout based on your location and the size/weight of the items in your order. Specific shipping rates will be displayed before you complete your purchase. The shipping options we offer include:
Please note that shipping rates may vary depending on your country’s shipping zones and any applicable import duties or taxes, which are the responsibility of the customer.
3. Handling Time
All orders are processed and shipped within 1-2 business days after payment confirmation. Orders placed over the weekend or on holidays will be processed the next business day. You will receive an email notification with tracking details once your order has been shipped.
4. Delivery Times
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing, local courier issues, or public holidays.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your package via the courier’s website and monitor its progress.
6. Customs, Duties, and Taxes
For international orders, additional taxes, duties, and customs fees may apply, depending on your country’s import laws. These fees are the responsibility of the customer and are not included in the shipping cost at checkout. We recommend contacting your local customs office for further information regarding potential charges.
7. Shipping Delays
While we strive to meet delivery time estimates, occasional delays may occur due to unforeseen circumstances such as customs clearance, weather conditions, or carrier-related issues. In case of a significant delay, please contact us at [email protected] and we will assist you in tracking your order.
8. Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate at the time of purchase. Adrian Devices is not responsible for delayed or failed deliveries due to incorrect or incomplete address information. If you realize there is an error, please contact us immediately to update your shipping details.
9. Lost or Stolen Packages
Adrian Devices is not responsible for packages lost or stolen after they have been marked as delivered by the shipping carrier. If your package is marked as delivered and you have not received it, please contact the carrier or your local postal service to file a claim.
10. Contact Us
If you have any questions regarding shipping, or need further assistance, please contact our customer service team at [email protected].
