Return and Refund Policy

At Adrian Devices, we strive to ensure your satisfaction with our products. Please review our Refund and Return Policy below to understand our guidelines regarding refunds, exchanges, and warranties.

1. Return and Exchange Policy
If you are not fully satisfied with your purchase, you may return or exchange the item within 3 days of delivery, subject to the following conditions:

• The product must be in its original condition (unused, undamaged, and with all original packaging and accessories).
• Proof of purchase (receipt or order confirmation) must be provided.
• Any promotional items included with the purchase must also be returned.

2. Non-Returnable Items
The following items are not eligible for return:

• Products that show signs of use or damage
• Personalized or customized items
• Clearance or final sale items
• Digital goods (software or downloadable content)

3. Refunds
Refunds are processed within 7-10 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method used during the purchase. Please note:

• Shipping fees are non-refundable unless the return is due to a defective or incorrect item.
• If the returned item shows signs of damage or use, a partial refund may be issued at our discretion.

4. Exchanges
If you wish to exchange an item for a different size, color, or model, please contact us within 3 days of receiving the product. Exchanges are subject to product availability. The customer is responsible for any shipping costs related to exchanges unless the item was received defective or incorrect.

5. Warranty
Some products may be covered under a manufacturer’s warranty. Warranty details will be provided with the product packaging or in the product description on our website. Please contact the manufacturer directly for any warranty-related claims.

6. How to Initiate a Return or Exchange
To initiate a return or exchange:

• Contact us at [email protected] within 3 days of receiving your order.
• Include your order number and a description of the issue (if applicable).
• We will provide you with further instructions on returning the item.

7. Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or incorrect.
• We recommend using a trackable shipping method for your return, as Adrian Devices is not responsible for lost or undelivered return packages.

8. Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 3 days of receiving the item. We will arrange for a replacement or refund, and cover any shipping costs related to returning the defective item.